I approached New Silver out of sheer desperation. I had a good deal but all the local HMLs kept giving me excuse after excuse regarding funding my deal (relatively newbie investor, really tight closing deadline etc, etc). I needed to get funding fast so I hit google and New Silver popped up.

I reached out and James responded immediately. He worked through my numbers, discussed all scenarios with me and then got straight to work. We had a delay with the appraisal being returned - this was NOT a New Silver issue and James warned me that this would happen because its happening everywhere right now BUT he also told me we would close by my deadline. Was I skeptical? Yes. Did I panic? Heck yes. But James told me it would work out and it did.

I have to mention here that New Silver's communication and responsiveness is unmatched. Every single email got answered promptly, calls were returned promptly. I don't know if these guys sleep. Professionalism is A+++ and this applies to everyone from James to Marwan and Alex - everyone is very professional.

I got funded in early Nov and deliberately waited to review until after my first draw (late Dec) because I wanted to be able to give a full, true review of the whole lending and funding experience. Even the draw went smoothly - I submitted my request, inspector came out, I got my money in a little under 48 hours.
I cannot praise New Silver enough. Where other HML make you jump through hoops and then don't deliver, NS delivers - no excuses. Their process is super simple if you have a good deal where the numbers work and you have all your other paperwork in order. They also have a very simplified and easy to use dashboard. I very highly recommend New Silver for all your funding needs.